Effective February 1, 2025



PRIVACY STATEMENT


  1.  SCOPE AND APPLICATION

 

This Cocina website (the “Site”) is owned or managed by Cocina Vista LLC (“Cocina”, “we”, “us”, or “our”) and is part of the Cocina family of companies, which includes quality entertainment brands such as broadcast and Internet radio stations and television stations.  Cocina wants you to be familiar with how we collect, use and disclose information from and about you.  This “Privacy Statement” describes our practices in connection with your use of the Site, applications, music and video services, community pages, message boards, messaging services, mobile services, text messaging campaigns, sweepstakes and contests, promotions, and any other features, content, promotions, games or applications that may be offered from time to time by Cocina and link to or otherwise refer users to this Agreement (individually, a “Cocina Service” and collectively, the “Cocina Services”).  Cocina is based in the United States and the Site is hosted in the United States.


By using Cocina Services, you agree to the terms and conditions of this Privacy Statement.  As set forth in our Terms of Use, the Cocina Services are for a general audience, are not targeted to children, and do not knowingly collect personal information from children under 13 years of age.

 

This Privacy Statement applies to all users, including both those who use the Cocina Services without being registered with or subscribing to a Cocina Service and those who have registered with or subscribed to a Cocina Service.  This Privacy Statement applies to Cocina’s collection, use, and disclosure of your personal information (i.e., information that identifies a specific person, such as full name or email address).  It also describes generally Cocina’s practices for handling non-personal information (e.g., interests, demographics and services usage).  Please note that the information that we may collect, use, and/or disclose varies based upon a user’s interactions with the Cocina Services. 

 

Certain products and/or services offered through this Site and/or other Cocina Services, may be governed by additional terms (“Additional Terms”) presented in conjunction with those products and/or services.  You must agree to such Additional Terms before using those products and/or services.  For example, if you wish to register for this Site and make use of certain additional Cocina Services, you may be required to acknowledge and accept Additional Terms, in addition to this Site’s Terms of Use and Privacy Statement. 


  1.  COLLECTION OF INFORMATION

 

Depending on your interactions with us, Cocina and our service providers may collect the following information from and about you:  

 

  • Registration Information is information you submit to register for a Cocina Service, for example, to create an account, post comments in a forum, receive a newsletter, or enter a contest or sweepstakes.  Registration Information may also include, for example, name, email address, gender, zip code, and birthday.  
  • Customer Service and Feedback Information is information you submit to request customer support or to provide feedback about Cocina Services, such as name, email address, telephone number, city, and state.
  • Personal Financial and Commercial Information is information that you submit to third-party Processors to purchase a product, subscribe to a membership, or make payments.  
  • Public Information and Posts consist of comments or content that you post to Cocina Services and the information about you that accompanies those posts or content, which may include a name, user name, comments, likes, status, profile information, and picture.  Public Information and Posts are always public, which means they are available to everyone and may be displayed in search results on external search engines.   
  • Information from Social Media.  If enabled by Cocina and where you may access or log-in to a Cocina Service through a social media service or connect a Cocina Service to a social media service, information we collect may also include your user ID and/or user name associated with that social media service, any information or content you have permitted the social media service to share with us, such as your profile picture, email address or friends lists, and any information you have made public in connection with that social media service.  When you access the Cocina Services through social media services or when you connect a Cocina Service to social media services, you are authorizing Cocina to collect, store, and use that information and content in accordance with this Privacy Statement. 
  • Authenticated Content Access. To access certain video content through the Cocina Services, you will be redirected to your television content provider’s registration page where you will be required to sign in using your television content provider account. Please contact your television content provider directly with questions concerning your account, including how to access, update and manage your personal account information.
  • Activity Information.  When you access and interact with the Cocina Services, Cocina and its service providers may collect certain information about those visits.  For example, in order to permit your connection to the Cocina Services, our servers receive and record information about your computer, device, and browser, including potentially your IP address, browser type, and other software or hardware information.  If you access the Cocina Services from a mobile or other device, we may collect a unique device identifier assigned to that device, or other transactional information for that device.  In certain circumstances, we also may collect geolocation data (including your precise location).  
  • Cookies and other tracking technologies (such as browser cookies, pixels, beacons, local storage, and other mechanisms) use various approaches to collect and store data. Some of these technologies store data in the browser or on your device.  Other technologies may use network-related or other information to recognize your device (e.g., IP address).  Cocina Services may use these technologies, for example, when you first request a web page and to store data on your computer or other device so the website or app can access information when you make subsequent requests for pages from that service.  Depending on your interactions with us, these technologies may also be used to collect and store information about your usage of the Cocina Services, such as pages you have visited, search history, and the video and other content you have viewed. 
  • Other parties that support the Cocina Services, for example, by serving advertisements, providing analytics, or other services, may also use these technologies to collect similar information when you use the Cocina Services or other parties’ services.  Those other parties may also use these technologies, along with activity information they collect, to recognize you across the devices you use, such as a mobile device and a laptop or other computer.  In some circumstances, their use is governed by the privacy policies of the parties using such technologies.  For more information about advertising networks and similar entities that use these technologies, including your choices with respect to them, see the section entitled “To deliver relevant advertisements,” below.  

Your browser may be initially set to accept cookies, but you can change your settings to notify you when a cookie is being set or updated, and to block cookies altogether.  Please consult the "Help" section of your browser for more information, including on how to clear data from local storage and, depending on your browser, how to turn off other data collection by the browser.    For more information about Google Analytics, please review the site “How Google uses information from sites or apps that use our services,” located at www.google.com/policies/privacy/partners/.  To opt out of Google Analytics specifically, please go to https://tools.google.com/dlpage/gaoptout.  Please note that by blocking any or all cookies you may not have access to certain features, content or personalization available through the Cocina Services.

 

  • Information from Other Sources.  We may supplement the information we collect with information from other sources, such as publicly available information about your online and offline activity from social media services, advertising technology companies, advertisers, commercially available sources, and information from our Cocina Affiliates or business partners.  

Depending on your interactions with us, Cocina may not have collected information from you for each of the categories above.

  • “Do Not Track.”  At this time, we do not respond to the “Do Not Track” signal, as we await the work of interested stakeholders and others to develop standards for how the “Do Not Track” signal should be interpreted.

 

  1. USE AND DISCLOSURE; ACCESS AND CONTROL

 

We may use and disclose some or all of the information we collect from and about you for the purposes listed below. Please note that these uses and disclosures may vary based on your interactions with us:

 

  • To provide the Cocina Services.  We may use information we collect from and about you to provide the Cocina Services.  This may include:
  • to measure, maintain, and improve those Cocina Services and features and to develop new products and services, including conducting research and quality and safety assurance measures;
  • to improve your experience with both online and off-line Cocina Services by delivering content you will find more relevant and interesting, including advertising and marketing messages;
  • to perform identity verification
  • to allow you to comment on content, and participate in online games, contests, other promotions, or rewards programs;
  • to provide you with customer support and to respond to inquiries; this may include the use of chatbots. Please note that your inquiries and responses to these chatbots may be transcribed and retained.
  • to make inferences and predictions about your potential areas of interest in order to provide you with content and advertising that is more interesting, personalized, and relevant to you;
  • to maintain our facilities and infrastructure;
  • to comply with internal policies, including accounting, audit, and other internal functions; and
  • to maintain records, conduct risk and security controls, and monitoring.

 

  • To allow service providers to assist us in providing and managing Cocina Services.  Information we collect from and about you may be made available to certain service providers, such as contractors, chatbot providers, analytics and other measurement companies, and agents or sponsors, who help us analyze and understand your use of Cocina Services, and manage and/or provide Cocina Services, including to purchase a product, subscribe to a membership, or make payments.   
  • To deliver video content. In the ordinary course of our business, we may share information that we collect from or about you with other parties in order to process your requests and fulfill your orders for video content offered through Cocina Services, including for example, to provide you with access to localized content and video content recommendations.  For example, to process your request to view certain authenticated video content through the Cocina Services, we may share information that we collect from and about you, including, without limitation, what you have viewed, with your designated television content provider and/or our service providers in order to authenticate and/or authorize you to view authenticated video content through the Cocina Services.
  • To allow social sharing functionality.  Where Cocina may enable, if you log in with or connect a social media service account with Cocina Services, we may share your user name, picture, and likes, as well as your activities and comments with other Cocina Services users and with your friends associated with your social media service.  We may also share the same information with the social media service provider.  By logging in with or connecting your Cocina Services account with a social media service, you are authorizing us to share certain information we collect from and about you with the social media service provider, other users and your friends and you understand that the social media service’s use of the shared information will be governed by the social media service’s privacy policy.  If you do not want your personal information shared in this way, please do not connect your social media service account with your Cocina Services account and do not participate in social sharing on Cocina Services.
  • To provide co-branded services and features.  We may offer co-branded services or features, such as contests, sweepstakes or other promotions together with other companies (“Co-Branded Services”).  These Co-Branded Services may be hosted on Cocina Services or on that other party’s service.  By virtue of these relationships, we may share information you submit in connection with the Co-Branded Service with that party.  That other party’s use of your information will be governed by its privacy policy. 
  • To deliver relevant advertisements.  Cocina and our service providers may use information we collect from and about you as described in this Privacy Statement to deliver and measure relevant, more personalized ads to you when you use the Cocina Services or another service (on any of your devices).  This may include, for example, sharing certain information with advertising technology companies (e.g., identity partners), such as an advertising identifier for your device, IP address, or a ‘hash’ of an identifier (i.e., a value generated using a cryptographic hash algorithm).  

 

As noted above, advertising technology companies and advertisers may use cookies and similar technologies to collect information such as demographic information, inferred interests, aggregated information, and information about the different devices and/or browsers you use and your activity on such devices and browsers, to assist them in delivering advertising that is more relevant to your interests.  Such information may also be used to deliver more relevant advertising to you across marketing channels, including email.  To find out more about advertising networks and similar entities that use these technologies, see https://youradchoices.com/.  In addition, for more information about advertising industry opt outs , please visit http://optout.aboutads.info/#/ or http://optout.networkadvertising.org/# on each of your devices and browsers and, for mobile devices, you can use the AppChoices app at https://youradchoices.com/appchoices.  In addition, to opt out in mobile apps, you may use your device’s setting to opt out of ads personalization or similar settings or download and use the AppChoices app at http://www.aboutads.info/appchoices. Similarly, to opt out on connected TVs that support opt outs, please use the device setting “opt out of ads personalization,” “Interest-based Ads,” or equivalent settings on your device.  Please note that opting out does not mean that you will stop seeing all ads.  

 

  • To contact you.  Cocina may periodically send promotional materials or notifications related to the Cocina Services.  If you want to stop receiving promotional materials from a Cocina Service, follow the unsubscribe instructions at the bottom of each email.  There are certain service notifications and other non-promotional emails that you may not opt-out of, such as notifications of changes to Cocina Services or policies.  If you have installed a mobile app and you wish to stop receiving push notifications, you can change the settings either on your mobile device or through the app.
  • To share with our Cocina Affiliates.  Cocina may share information we collect from and about you as described in this Privacy Statement with Cocina Affiliates for the purposes described in this Privacy Statement.  Users who visit Cocina Affiliates’ services should still refer to their separate privacy policies, which may differ in some respects from this Privacy Statement. 
  • To share with business partners.  Cocina may share information we collect from and about you as described in this Privacy Statement with business partners to permit them to send you marketing communications consistent with your choices.  
  • To protect the rights of Cocina and others.  There may be instances when Cocina may use or disclose information we collect from and about you as described in this Privacy Statement, including situations where Cocina has a good faith belief that such use or disclosure is necessary in order to: (i) protect, enforce, or defend the legal rights, privacy, safety, or property of Cocina, Cocina Affiliates, or our or their employees, agents and contractors (including enforcement of our agreements and our terms of use); (ii) protect the safety, privacy, and security of users of the Cocina Services or members of the public; (iii) protect against fraud or for risk management purposes; (iv) comply with the law or legal process; or (v) respond to requests from public and government authorities.  
  • To complete a merger or sale of assets or other corporate transaction.  If Cocina sells all or part of its business or makes a sale or transfer of its assets or is otherwise involved in an acquisition, reorganization, merger or transfer of all or a  part of its business (including in connection with a bankruptcy or similar proceedings), or other corporate transaction, Cocina may transfer or disclose information we collect from and about you as described in this Privacy Statement to the party or parties involved in the transaction as part of that transaction.

 

Depending on your interactions with us, Cocina may not have collected, used or disclosed information from or about you in each of the categories above, and to the extent that Cocina has disclosed information from or about you, it may not include all of the information that we collect from and about you as described in this Privacy Statement.

 

Please note that when the information collected from or about you does not identify you as a specific person, we may use that information for any purpose or share it with other parties, to the extent permitted by applicable law.

 

Your California Privacy Rights.  If you are a California resident, you may request that we not share your personal information on a going-forward basis with Cocina Affiliates or unaffiliated third parties for their direct marketing purposes by sending your request to:

 

Cocina

Attn: Web Privacy / [email protected] 

3232 West El Segundo Blvd., Hawthorne, CA 90250

 

Please provide your email address and your full name and specific Cocina Service you have signed up for.  We will try to comply with your request(s) as soon as reasonably practicable and consistent with applicable law.

 

If you have an account with a Cocina Service, or have left comments in a forum, you can also request to receive an exported file of the personal information we hold about you, including any personal information you have provided to us. You can also request that we erase personal information we hold about you; provided, however, that such information does not include any information we are obliged to keep for administrative, legal, or security purposes.  

 

  1. SECURITY

 

Cocina uses commercially reasonable administrative, technical, personnel, and physical measures designed to safeguard information in its possession against loss, theft and unauthorized use, disclosure, or modification.  However, no one can guarantee the complete safety of your information. 

 

  1. OTHER IMPORTANT INFORMATION

 

  • Updates to Privacy Statement.  Cocina may modify this Privacy Statement.  Please look at the Effective Date at the top of this Privacy Statement to see when this Privacy Statement was last revised.  Any changes to this Privacy Statement will become effective when we post the revised Privacy Statement on the Cocina Services. 
  • Location of Data.  The Cocina Services are hosted in and managed from the United States.  If you are a user located outside the United States, you understand and consent to having any personal information processed in the United States or in any other country in which we have facilities or in which we engage service providers.  The United States and other countries’ data protection laws may not be the same as those in your jurisdiction.   
  • Linked Services.  The Cocina Services may be linked to sites operated by unaffiliated companies, and may carry advertisements or offer content, functionality, games, newsletters, contests or sweepstakes, or applications developed and maintained by unaffiliated companies.  Cocina is not responsible for the privacy practices of unaffiliated companies and, once you leave the Cocina Services or click an advertisement, you should check the applicable privacy policy of the other service.   

 

In addition, Cocina is not responsible for the privacy or data security practices of other organizations, such as Meta, Instagram, X (formerly Twitter), Apple, Google, Microsoft or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including in connection with any information you disclose to other organizations through or in connection with the Cocina Services.

 

  • Collection of Personal Financial Information by a Payment Processor. In some cases, we may use an unaffiliated payment processor (“Processor”) to enable you to purchase a product or services (“Site Products”) or make payments.  If you wish to purchase a product or make a payment using a Processor, you will be directed to a Processor’s webpage.  Any information that you provide to a Processor will be subject to the applicable Processor’s privacy policy, rather than this Privacy Statement.  We are not responsible for any Processor’s use of information collected through any payment service or Processor’s webpage.   
  • Data Retention.  We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by applicable law. 

 

Remember that even after you cancel your account, or if you ask us to delete your personal information, copies of some information from your account may remain viewable in some circumstances where, for example, you have shared information with social media or other services.  Because of the nature of caching technology, your account may not be instantly inaccessible to others.  We may also retain backup information related to your account on our servers for some time after cancellation or your request for deletion, for fraud detection or to comply with applicable law or our internal security or recordkeeping policies.  It may not always be possible to completely remove or delete all of your information due to technical constraints or contractual, financial or legal requirements.

 

  • Deidentified Information.  To the extent we process “deidentified” personal information, as defined under applicable law, we will maintain and use that information in deidentified form and will not attempt to reidentify the information except as permitted by applicable law.

 

  1. CONTACT US

If you have questions about this Privacy Statement, please send an email to: [email protected], and submitting a ticket with “Privacy & Security” as the topic that best describes your issue. Please provide your full name and specific Cocina Service your question pertains to.